Refund Policy

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General Policy

All purchases made via the App Store or Google Play Store are subject to the respective platform’s refund terms. As a result, refund requests must be handled directly through Apple or Google:

For Apple users: https://support.apple.com/en-us/HT204084

For Google users: https://support.google.com/googleplay/answer/2479637

 

In-App Purchases

PlayPremier may offer the following in-app purchases:

• Subscription plans

• One-time credits

• League or performance entry fees

• Cosmetic or status upgrades (e.g., badges, frames)

All in-app purchases are final and non-refundable, except as required by law or store policy. We do not offer prorated refunds for partially used subscriptions or event entries.

 

Exceptions

We may issue a refund at our discretion in these situations:

• You were charged more than once for the same item

• A technical issue on our side prevented access to a paid feature

• Fraudulent activity was reported and confirmed

To request a refund directly from us, contact us using the form below and include your username, receipt, and description of the issue.

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Cancellation

You can cancel your subscription at any time through your device’s app store. Cancellation prevents future charges, but does not result in a refund for time already used.

 

Changes to This Policy

We may update this Refund Policy as our offerings evolve. Updates will be posted on this page with a revised effective date. Continued use after changes indicates acceptance.